Suggested time: 90 min.
Who are the users of your innovation? These are the people who can best test your device and give you feedback. You’re going to get them to use your prototype while you observe them and ask them questions. This feedback will become very useful in improving your innovative design.
Follow these steps
Step 1: Discuss
Discuss what you would most like to know from your testers. Try to be specific, e.g. Do you want to see if they can easily use your menu system or if they can get the speech recogniser to work properly?
Step 2: Questions
Decide which questions you will ask your testers. Write them down.
Step 3: Interactions
Decide on how your tester will interact with your prototype. How will you give them the fullest possible experience of what your design will be? (e.g. by 'voicing' what your robot would answer with). Write these down.
Step 4: Observe
Observe each tester as they use your prototype. Write down each observation.
Step 5: Interview
Ask your testers the prepared questions. Write down their answers or record them with a voice or video recorder.